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Citibank Support Ticket - M G road, - Unethical Late Payment Fee

Citibank Support Ticket - M G road,

Unethical Late Payment Fee - CITI CREDIT CARD

Created By: amarjaiswal's Picture amarjaiswal Last Reply: amarjaiswal's Picture amarjaiswal
Priority Level: [High] Status: [Open]
Created: 3 years ago Last Updated: 3 years ago
Department: General Replies: 0
Product: CITI CREDIT CARD

Hi,

I was surprised on 26th June 2015, on receive a call from citi bank, saying that they are on the process of blocking the credit card, due to non payment of minimum due amount for the last month.

Where as I have cumulatively paid more than the total due on my card for the last month. For which the screen shot of my card details as a proof was been attached to this mail sent to CITI Bank on 26th June 2015, also the bank statement also was attached to that mail.

Below are the details in brief from the statement of CITI dated 21st May 2015 :

Total Amount Due: Rs. 6959.41
Minimum Amount Due: Rs. 6428.92

And statement of CITI dated 21st June 2015

Last Payments Received: Rs. 8141.57

Based upon the above details it is evident that I have already paid extra amount of RS. (8141.57 - 6959.41) = 1182.16 to bank.

So as on today CITI Bank already has Rs. 1182.16 extra on my credit card apart from the due for this month, whose due date for payment is still not arrived.

Also since 6 days no one has responded for the mail yet.


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