Citibank Support Ticket

Personal loan - Other

Created By: Ludmila's Picture Ludmila Last Reply: Ludmila's Picture Ludmila
Priority Level: [High] Status: [Open]
Created: 5 months ago Last Updated: 4 months ago
Department: General Replies: 0
Product: Other

I'm sending this message because your bank and unprofessional representatives made me mad and very angry!!!
First of all, Rashid Shahzad - Relationship officer started my personal loan process more then 3 weeks ago saying that it will take 2-3 days MAXIMUM!!!
Lately came Aansa Shoukat and LuisabRamirez, and again Rashid!!! Just wasted MINE and their time!!!
All this time they just took my signatures and other paperwork! Very unprofessional!!! They could collect all in one day!!! But they are even do not know what they are doing and which documents they have to collect from the client to make the process and their service better and quicker!!!


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