Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Citibank Support Ticket - Horrible Customer Service

Citibank Support Ticket

Horrible Customer Service - Online transfer

Created By: wwh2010's Picture wwh2010 Last Reply: wwh2010's Picture wwh2010
Priority Level: [High] Status: [Open]
Created: 9 years ago Last Updated: 9 years ago
Department: N/A Replies: 0
Product: Online transfer

I was having trouble doing an online wire transfer between my Citibank accounts in the US and UK.

1) I find it amazing that Citibank charges me for transferring funds between accounts under the SAME corporate identity.

2) When 3 authorization codes failed to work, the customer service rep kept asking me if I was sure I had entered them exactly as they appeared. He said that there was nothing else he could do to help me and never once thought about reporting the problem to the IT department.

Perhaps making customers' mundane transactions impossible is one of the big reasons why Citibank needs a government bailout?

Why would anyone want to remain this institution's customer after being insulted as I have?


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More Citibank Reviews and Complaints More Citibank reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Company was claimed This company has partnered with MeasuredUp and uses it to answer your customer questions!
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More Citibank reviews and tickets

Similar reviews and tickets


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team