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Citibank Complaint - TERIBLE CUSTOMER SERIVCE FOR GOV'CC MILITARY PERSONNEL - Government Credit Card
Citibank Complaint

Citibank Complaint

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TERIBLE CUSTOMER SERIVCE FOR GOV'CC MILITARY PERSONNEL - Government Credit Card


I am stationed here in Africa, Camp Lemonnier with the United States Navy. I'm serving our country proudly and defending the everyday freedom that our families back home deserve. I called to see if someone can help me obtain my government credit card number because I haven't had to use it for almost 8 years and they said they cannot help me. So, they asked me what my cell number was eight years ago. I said I forgot it; I was stationed in Japan at the time and forgot what my cell phone number was. The operator said he will not give me my account information if I didn%u2019t have the number I%u2019m in the military for crying-out-loud, I move around a lot. This company is the worst, just awful the way the treat customers. Their very lazy, it%u2019s not hard to try and help someone out especially a service member who has a contract with them. We are providing them with a long term contract they should at least put forth the effort.


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Comments


Yvonne0122 says: (4 years ago)
 0
Agree they are awful! And to treat our military like that truly sad!!I do see alot of negative comments for them. I'm glad about that. I know what credit card not to go through in this lifetime!




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