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Citibank Complaint - Shady Sales Push - Fraud Alert
Citibank Complaint

Citibank Complaint


Shady Sales Push - Fraud Alert

I called regarding a security breach on my card, and before hanging up the sales lady tried to enroll me in a fraud plan without my consent. When I said I'm not interested she just kept on typing and acting as if she didn't understand me. I said, "Let me be very clear, I do not want your program." Then she pretty much hung up on me. It's worth mentioning she never told me the price (85 cents per hundred dollars of charges monthly) before signing me up.

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nicfection says: (9 years ago)
If you have more than one charge to dispute with citibank always make it very clear that you do not want a "provision credit" because they will credit your account then for the next 3 to 6 months they will overdraft your account, then charge you the 34$ overdraft fee for it.

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