Citibank Complaint

Reviewed by Fekete

All Citibank Reviews

Citigold Singapore lost 50% of my investment due to unbalanced portfolio - Investment strategy n advice

I have been citigold in different country without any major problems. Except in Singapore where the new contact person did not balance my portfolio properly for about 1, 5 years, he did not contact me or consult me, my expired card was not sent to my new address (was timely updated) so I had no chance to login online to review. I reported it and called. As I moved abroad the communication face to face was even more difficult for me.
At the end without any apology I handed in a complaint and talked to the senior branch manager who admitted that this is not the level of service they guarantee. It was in December 2014. It is end of March 2015 still have not heard anything about my written complaint. It seems the senior branch manager Mr Devitre has the same standrad of service as his branch.

Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

COMMENT

WRITE to Citibank

SUBMIT a ticket
for Citibank

WATCH videos
for Citibank

MORE reviews and complaints
for Citibank

BUSINESSES REPLY HERE

GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!

BUSINESSES: Free Customer Service Excellence Badge

BUSINESSES: Free Customer Service Pledge Badge

BUSINESSES: Build your customer service online reputation

Comments

More Citibank reviews

Similar reviews

How It Works

COMPLAINTS RESOLVED

Thousands of Businesses of all sizes and millions of customers use MeasuredUp

It's free and easy to put MeasuredUp to work for you

Some of the businesses using MeasuredUp

Include your company...

"I forwarded my review to my friends and to the company I reviewed. They told me they would never replace the product I bought there but when they saw the review they made good." Anonymous

MeasuredUp Success Stories

All Activity

0 Comments

Review Rating: 1 out of 5
Reviewed By: Fekete
Company: Citibank
Product: Investment strategy n advice
Date Added: 9 years ago

[Top]

Citibank Complaint