Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Citibank Complaint - Citibank delay payments to Citicards - Checking account
Citibank Complaint

Citibank Complaint

ADVERTISEMENT

Citibank delay payments to Citicards - Checking account


I have Citi banking account from which I make the credit card payments to my Citi credit card. I always schedule my payments online (electronic payments) 2-3 days in advance from the due date. Apparently, now there is considerable delay in transferring the funds from the bank account to the credit card and hence I miss the due date and start incurring finance charges. Explanation given by customer service is that to schedule at least 7 days in advance to process the payment (which usually should be done the same day since it is electronic transfer between Citi bank and Citi card) It seems that the business model adopted now is to process the payments after due date so that finance charges becomes additional source of income until the payment is received in full. We all know what happens when there is delay in payment. Disappointing to experience that Citi is now adopting such non consumer friendly and non banking practices.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Citibank
SUBMIT a ticket
for Citibank
WATCH videos
for Citibank
More Citibank Reviews and Complaints MORE reviews and complaints
for Citibank

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


hkverde says: (9 years ago)
 0
HSBC does this as well. Seems to me that if you pay by the due date, that should count as paying on time. I can hardly believe this practice is legal.




login with Facebook and share your reviews

More Citibank reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team