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Citibank Complaint - Citibank Financial Center #001 - Other
Citibank Complaint

Citibank Complaint

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Citibank Financial Center #001 - Other


On August 10, 2011, I visited Citibank branch (Financial Center #001, 120 Broadway) in New York and had a very unpleasant experience. I tried to cash my Citibank JPY travelers’ checks into US$ but the Branch Assistant Manager, Ms. Ieunice Roberts, graciously refused doing so, showing the “internal” company policy that explicitly prohibits cashing foreign currency TC of non US Citibank clients. I am a Citigold customer of Citibank Spain but no special service was offered. Although I did not expect a special treatment, the way Ms. Roberts addressed my question was very impersonal, unkind, and unsympathetic. It seems that the worldwide operation of Citigold is merely a false copy which I found very inconsistent and incoherent


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Comments


cjerni says: (4 years ago)
 0
CITIBANK ARE BANK ROBBERS MY SON HAD A COURT PROBATE ACCOUNT MONEY FROM HIS DECEASED DAD HE WENT TODAY 12-13-2013 TO GET THE MONEY TO SHOP FOR HOLIDAYS CITIBANK TAKEN THE MONEY WE THOUGHT WOULD HAVE BEEN SAFE KEEPING FOR THAT TYPE OF ACCOUNT INSTEAD THEY LEFT MY SON NOTHING HE COULD HAVE GOTTEN IT OUT AT EIGHTEEN BUT WE THINKING THE BANK IS A SAFE PLACE TO KEEP MONEY HE GETS NOTHING ALL HIS FUNDS THAT WAS LEFT CITIBANK ROBBED HIM A CHILD ACCOUNT SERIOUSLY THINKING HE CAN SHOP WITH THE MONEY HE DAD LEFT HIM NOT"! THEY TELLER ANDRE WAS OVER TALKATIVE AND THOUGHTLESS I WILL NEVER RECOMMEND THIS BANK TO ANYONE IF I EVER BECOME RICH I WILL NEVER NEVER" SUPPORT THIS BANK IN ANYTHING YOU ARE THIEVES SHAME ON YOU .YOU JUST REALLY RUINED MY SON HOILDAYS THANK YOU VERY VERY MUCH HE HAVE NOTHING NOW.




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