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Citibank Complaint - Citibank Credit card - CITIBANK CREDIT CARD
Citibank Complaint

Citibank Complaint


Citibank Credit card - CITIBANK CREDIT CARD

We paid off the balance on our credit card based on the information that was on their website. Come to find out, Citibank bank kept us in late status because of $2 interest that had accrued, which all our other credit card companies that we work with would waive that interest fee. Called Citibank and the CSR was rude and not helpful at all. Got the Manager who was just as rude, tried lecturing us, and couldn't answer any of our questions: whether that was reported to the credit bureau (kept saying we would need to pull our credit report), what the was pay off amount to avoid this from happening again (advised to check online every month to see if there's any new balance), whether they can provide a letter or work with us on getting derogatory removed from Credit report if it was reported, SOP for reporting to credit bureau or what a balance amount should be at before it gets reported especially when it's paid off, etc. Completely useless and waste of our time.

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ks63 says: (4 years ago)
citicards sends a payoff amt and a due date, but interest accrues even after payoff. they spend hundreds in employee costs to collect $2.25. they are obviously insane to do this. remember citibank execs are criminals, supported by a congress paid off by all corps, . all are avoiding taxes. all are ruthless bloodsuckers

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