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Citibank Complaint - Citibank Consumer Complaint - Citi Bank Savings Account
Citibank Complaint

Citibank Complaint

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Citibank Consumer Complaint - Citi Bank Savings Account


Citibank is very very poor in communications, conveying changes and consumer support. 2-3 months back bank sent me an letter saying they need some documents like my address proof. I don't understand, once you have take address proof at the time of opening my savings account 2 years ago. Now why do they need it again? still I emailed them address proof n sat back. Later I didn't get any kind communication from them and yesterday all of a sudden I received an SMS saying my account has been closed!! not even deactivated for a while, but CLOSED!!! this was my salary account.. :-( anyways. I called customer care and asked reason. they said, address proof I provided need authorized signatory. Instead of conveying it in proper way they simply closed my savings account. What did u do with documents provided at the time of opening account? While opening account Citi bank representative will come to your door step and in few minutes they r ready to open your savings account. But how could they close it just like that????????


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