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Citibank Complaint - Citi Bank Harassing
Citibank Complaint

Citibank Complaint


Citi Bank Harassing

Citibank is jumping the gun to collect a debt and will not let up with harassing phone calls after resolution. I have student loans with Citibank which have been in deferment while I am in college. Two weeks before the start of the fall semester they place my account in their collections and ask for a payment. They called me and I told their representative that this situation happened last year too. The college I attend sends their verification of enrollment out to Citibank approximately two weeks after the semester begins. Citibank stated to me on the phone that they see this noted in their system. Yet, they call me at least five times per day. I have picked up the phone with them three additional times and told them everything is taken care of and they need to stop calling me. All they tell me if that they can't help it, it is part of their automated system. They call me from the hours of 7:30 AM and 10 PM both on the week days and weekends. Even this weekend being a holiday weekend they have called me three times and it is only 11:28 AM currently. This company really needs to correct this issue of harassing myself and I am sure other people, after already speaking with a customer service representative. They are trying to trick people into paying to stop all deferments while being in school.

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