Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Citibank Complaint - CITIBANK - Debit Card
Citibank Complaint

Citibank Complaint


CITIBANK - Debit Card

I had settled my CITIBANK Credit Card **14 in the year 2006 and closed the account. In 2009 Feb, I refinanced home loan with one of the local bank. They told me, my record appear at one of those system called CTOS. So I called Citibank, they issued me a released letter and promised the changes reflected in the following month of Credit Bureau Report. Today, August 12th, when processing a new home loan with another local bank, the told me same thing appear in the BRIS Information System.

I call Citibank, they told it was cleared in April 2009. She (named Zura) asked me whether I was sure it was with Citibank? I said yes, that was what the bank told me. I asked them to issue me another letter stated the date they cleared the system. But she refused, it was not in their procedure. I call Bank Negara, they told me, Bank Negara only monitor CCRIS, not CTOS neither BRIS. They give me BRIS contact number, I called. Yes, it was in their system. I used to faxes Citibank's Feb 09 released letter. I was doing bank's job to save my credit credibility because citibank don't bother at all. When in marketing, YES anything is YES YES YES...

Share This Review:


Is this your Business? Claim Your Business Free and reply to this customer


Post a reply for this review COMMENT
WRITE to Citibank
SUBMIT a ticket
for Citibank
WATCH videos
for Citibank
More Citibank Reviews and Complaints MORE reviews and complaints
for Citibank


Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation



login with Facebook and share your reviews

More Citibank reviews

Similar reviews



Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team